The products purchased by the user may be returned for the following reasons:
a) If there is an error in the article. For your return you must keep the original packaging and the item must not show signs of abuse or use (the item will be subject to revision)
b) If the item has manufacturing defects. In this case, the article will be sent to the manufacturer for an opinion, and it must keep the original packaging and it must not show signs of abuse or use (the article will be subject to revision)
c) If there is an error in the size of the item. For your return you must keep the original packaging and the item must not show signs of abuse or use (the item will be subject to revision)
In the event that the User wishes to return the product for any of the reasons indicated in the paragraphs, he must send an email to devoluciones@neuroidbn.com to start the process, indicating the reason and the item for which he wishes to make the return.
